Refund, Cancellation and Rescheduling Policy.


Refund policy

We make sure that our users have a rewarding experience while they discover, assess, and purchase our courses and trainings.

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course with us, you agree to our Privacy Policy, Terms of Use and refund policy

Our refund policy is as follows:

Cancellation & Refunds

You can raise request for a full refund up to seven working days after confirmation that your purchase has been completed, provided the course has not started. Money back guarantee is void if the participant has attended Online Classrooms/received recordings for more than 3 day.
Also, In case a user downloads the E-Book for the course the money back guarantee will be void.
If you raise a refund request after 7 days but within 30 days of purchasing the course, you will receive 70% of the total fees paid by you. However, no refund will be provided if you raise a request beyond 30 days of purchasing the course.

Events Cancellation & Refunds

Novarsity reserves the right to postpone/cancel an event, or change an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, storms, etc)

  • In case we cancels an event, 100% refund will be paid to the attendee
  • If a cancellation is done by then attendee 7 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to him/her.
  • If a cancellation is done by a attendee within 7 days (or less) of the event, no refunds will be made.
Refunds for duplicate payment

Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.

Note: The processing time for all refunds will be 15 working days after the refund request is approved by us.

Rescheduling policy

In case Novarsity reschedules a batch, the options available to the students are:

  • 100% refund before the start of the batch, if the rescheduled dates do not fit into the students schedule.
  • The student would have the privilege of rescheduling and attending a class in future at his/her convenience on any date of a scheduled batch but no later than 6 month from the date of original admission.
  • The student, if they so wish, can send a replacement. However, this should be intimated to Novarsity at least 3 days prior to the batch commencement.

Whereas, if for some unforeseen reasons, a student wishes to reschedule his/her registration to a future date or a different time, a rescheduling fee is charged as mentioned below:

  • If the rescheduling request is received 3 days prior (or more), 20% of the course fee will be charged.
  • Please note that rescheduling will be subject to availability of seats and availability of batch to a particular time.
  • If the request of rescheduling is received within 3 days or less, no rescheduling will be allowed. However, the student can send a replacement instead.